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Warranty

Warranty Claims

The manufacturers warranties refer to contacts in the US. However, if you have a problem with any lighting product purchased from Montville Creative Products we can do this on your behalf.

 

Pelican's Full Lifetime Guarantee of Excellence

FLASHLIGHTS
PELICAN LEGENDARY FULL LIFETIME GUARANTEE OF EXCELLENCE
Pelican Products, Inc. guarantees its lights for a lifetime against breakage or defects in workmanship. This guarantee does not cover the lamp or batteries (rechargeable or alkaline).
Pelican will either repair or replace any defective product, at our sole option. THE REMEDIES HEREBY PROVIDED SHALL BE THE EXCLUSIVE AND SOLE REMEDY OF THE PURCHASER.
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE. In no event shall Pelican’s liability to the purchaser for damages hereunder exceed the purchase price of the product in respect of which damages are claimed.
To make a warranty claim, the purchaser must contact Pelican Products, Inc. at 23215 Early Avenue, Torrance, CA 90505 or sales@pelican.com. Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product. In the event that Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, transportation and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the flashlight has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
Lifetime Guarantee does not cover Roto Molded or AALG products. Refer to www.pelican.com/warranty for full details.
CONDENSED VERSION
Pelican Products, Inc. guarantees its products for a lifetime against breakage or defects in workmanship. This guarantee does not cover the lamp or batteries (rechargeable or alkaline). All warranty claims of any nature are barred if the flashlight has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident. Refer to www.pelican.com/warranty for full details.


Comment by Montville Creative Products: There may also be additional product specific warranties and conditions. For example the Approval Aurhority for some hazardous environment torches and lanterns, may specify the use of a particular brand and type of battery in order to comply with their conformity standard.

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REMOTE AREA LIGHTING SYSTEMS
PELICAN 1 YEAR LIMITED WARRANTY FOR AALG PRODUCTS
Pelican Products, Inc. (“Pelican”) warrants to the original purchaser its Remote Area Lighting Systems (RALS) and all other products manufactured by the Advanced Area Lighting Group (AALG) against defects in materials and workmanship under normal use, service, and maintenance for a period of twelve months from the date of purchase. This warranty applies only to the original purchaser and is not transferable. This guarantee does not cover the lamp or batteries (rechargeable or alkaline).
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; AND (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED.
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE. In no event shall Pelican’s liability to the purchaser for damages hereunder exceed the purchase price of the product in respect of which damages are claimed.
With valid dated proof of purchase, Pelican will either repair or replace ay defective part, at our sole option. THE REMEDIES HEREBY PROVIDED SHALL BE THE SOLE AND EXCLUSIVE REMEDIES OF THE ORIGINAL PURCHASER. Any repaired or replacement part or unit is covered only for the unexpired portion of the warranty on the original product purchased.
To make a warranty claim, the purchaser must contact Pelican Products, Inc. at 23215 Early Avenue, Torrance, CA 90505 or sales@pelican.com. Any warranty claims shall be made by the original purchaser as soon as practicable following discovery of any defect and in no event more than twelve months from the date of purchase. The purchaser must provide valid dated proof of purchase and obtain a return authorization number from Pelican Customer Service prior to returning any product. In the event that Pelican determines that the returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, transportation and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered or in any way physically changed, or subjected to abuse, misuse, negligence or accident.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
CONDENSED VERSION
Pelican guarantees its AALG products for 1 year against defects in materials and workmanship from the date of purchase. All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident. Refer to www.pelican.com/warranty for full details.


Comment by Montville Creative Products:

 There may also be additional product specific warranties and conditions. For example the Approval Aurhority for some hazardous environment torches and lanterns, may specify the use of a particular brand and type of battery in order to comply with their conformity standard._________________________________________________________________________

 

Streamlight's Limited Lifetime Warranty

Streamlight warrants its products to be free of defect for a lifetime of use. 

We will repair, replace or refund the purchase price, at our option, of any Streamlight product that does not work or that you manage to break for as long as you own it.

Of course, this limited lifetime warranty excludes abuse, batteries, bulbs and chargers. Rechargeable batteries and chargers have a (1) one year warranty with proof of purchase.

Comment by Montville Creative Products: There may also be additional product specific warranties and conditions. For example the Approval Aurhority for some hazardous environment torches and lanterns, may specify the use of a particular brand and type of battery in order to comply with their conformity standard.