If you have purchased these from us, we need you to advise us which of the replacement options you want to take.
If you have any questions regarding this recall, regardless of whether you purchased from us or not, please feel free to call me (Bob Heelan Mob. 0411 639 910) and I will do whatever I can to assist you.
Pelican takes the quality and reliability of its products very seriously and is constantly monitoring the performance of its products in the field to maintain customer safety and satisfaction.
As a result of this monitoring, Pelican is issuing a recall of 9410 or 9415 NiMH flashlights and battery packs due to a potential problem with aged battery packs in these models during the charging process. The battery pack can become unstable and explode while charging, creating a risk of injury and damaging the light and property in the process. This does not affect the 9410L, 9415i or 9415 Z0 flashlights.
Please see the following link to the Technical bulletin published by Pelican – http://www.pelican.com/9410-9415-recall-au
Please also see the following link to the Safety Recall notice listed by the ACCC – Safety Recall Notice.
Pelican is offering the below recall options for the affected models:
- Return the product to Montville Creative Products and Pelican will replace it with the new and improved 9410L light – see below comparative specs:
|BURN TIME HIGH||1 HRS 45 MIN||3 HRS 15 MIN|
|BURN TIME LOW||4 HRS 45 MIN||11 HRS|
Pelican are offering 3 options:-
- Return the product to Montville Creative Products and Pelican will replace it with a 9410L light. Please note – the 9410L is not a safety-approved light.
- Return the product to Montville Creative Products and Pelican will replace the battery and charger with updated versions in approximately 20 weeks when the replacement product becomes available.
- Return the product to Montville Creative Products and obtain replacement Pelican lighting products up to the value of $494.95inc GST (RRP of the 9415).
To identify recalled products without the original packaging,
check the decal on the handle area that states the model or catalog number.
For the individual charger and product, the labels show the catalog or model number (see below).
If you have previously purchased a Pelican 9410 or 9415 NiMH (Nickel Metal hydride) Lantern, please contact us to select your preferred replacement option and arrange for the return of the affected unit/s.
Thanks in advance for your cooperation.